Community Questions & Answers

Can anyone clarify what analytics are provided on the Titanium (free) plan vs. the $995 per month plan? It looks like user sessions, downloads and even custom events are provided on a next-day basis in the free plan, but I'm not sure since the pricing...

I have an App that I originally created from an existing app as a starting point. The only problem is that I ended up using the same GUID as the original app. So, I suspect that Analytics is collecting data from both apps under the original apps name. I...

They have recently updated the license prices, now the minimum is $ 60,000 per year. If I have a small app that exceeds the limits of the app package explore what I do? Pay $ 60,000?? no thanks, use other tools to create my apps? Is there any way to stop...

Hi All-- Does anyone know if any of the Titanium marketplace apps support the new Google Universal Analytics? http://analytics.blogspot.ca/2013/03/expanding-universal-analytics-into.html If so, which ones? Or is it just a matter of changing the UA code...

Hi, I suddenly cant see my apps analytics data, the options usually doesnt exist on the app list and if it does then clicking on it brings to an empty/broken analytics page. it stopped on all apps at the same time.

Hi, I am using a free developer account and i am enabling the analytics true in my app. but in my apps page i am unable to see the analytics as enabled. Can you please let me know what could be the issue.

How do you use analytics for the purpose of finding any possible bugs after you deploy your app? Is there any way I can log any exception or error that my app faces in the wild?

Hello, in Appcelerator Analytics I can only view analytics for three months ago! Before I can choose data for six months ago. Also analytics for november don't display or if I choose a date range the result is wrong!

What is currently the best option for real time analytics in Titanium for iOS? I found several modules in the marketplace (flurry, mtiks, google analytics) but I didnt find recent experiences. I tried Flurry but it seems there is quite a big delay between...

Hi, On the plans & pricing page it can be read "Starting June 1st, additional usage above your plan limit will be billed at the end of the month." which for App Explore is 50,000 Data points / month. Is there any way of limiting my apps'...

Has anyone seen results with using ti.flurry's logAllPageViews? I put it in yesterday however Flurry tells me I'm not tracking any page views. (And it's been 24 hours or so, so there's other data -- like geolocation -- in there.) Perhaps I need to...

Hello, I'm currently using the latest master sdk 2.1.0.v20120613210250.c8ddb29 (Jun 13). I think there is a problem related to titanium analytics or some other service called by the API when at the app's startup. I turned analytics off in my...

I wanted to track usage and robust analytics/custom reports. I registered with [localytics](http://www.localytics.com), but it only provides [native code tutorials](http://wiki.localytics.com/doku.php?id=iphone_ios4_integration). Wanted to know if anyone...

I would like to collect analytics from my Titanium iPhone App. I did take care of the following: (1) Set guid and analytics in tiapp.xml ~~~ <analytics>true</analytics> <guid>DnDRRp5psrcLordQAlzE819RcVQSuViA</guid> ~~~ (2) Included...

Has anyone here tried to integrate Flurry analytics with a Titanium app? No offense to the built-in analytics, I just have a client who asked to use Flurry. If not, maybe I'll try creating a custom module following this doc...

I am trying to implement Google Analytics in my iPhone Application [as per Roger Chapman's solution](http://developer.appcelerator.com/question/78151/using-google-analytics-in-titanium-mobile), Here is my sample code ~~~ //Set up...

What is the definition of a Session in Appcelerator Analytics? Does it include when an app just looses focus and back without actually exiting? Platform: iOS 5.1.1, Device: iPhone 4S, Host OS: OSX 10.7.4, Studio: 2.1.0.201206251749, SDK: 2.1.0.GA

Can't find any real documentation on how to use it(no list of events that can be logged, for example). I can see in my Ti console the module is running and events are being fired but there is no data showing up in my Flurry dashboard. still digging...

Hello, Like others, I try to install the Flurry analytics module and get the 'Script Error = Couldn't find module: ti.flurry' error. I copied the files to 'Library/Application Support/Titanium/modules/iphone/ti.flurry/0.1/' (which includes documentation...

am getting this error even internet is properly connected and i can do normal surfing. But i dont know why titanium is not able connect to its analytics.Help pls...

Hi, I am developing simple android application. I want to use analytic in my application. I crate following simple application ~~~ var win = Ti.UI.createWindow( { backgroundColor:'#fff' }) var _button =...

Hello, I'm currently using latest master sdk 2.1.0.v20120613210250.c8ddb29 (Jun 13). I think there is a problem related to titanium analytics or some other service called thought api when an app is started. I turned analytics off in my tiapp.xml...

Hi, I have a problem about appcelerator analytics. I received an 80% quota for a "Test" app which is not under production last week so I deactivated this app and today i received an overquota alert ! Can you contact me to solve this problem !...

Hi, I have created an app and released it to the App Store and Google Pay Store about 2 weeks ago. In the app I use analytics events but the app never shown up on My Apps page. I can see several "HelloWorld" apps on My Apps page that I've...

Our latest published app is not showing up in Analytics (all previous published ones are there, plus a lot of test ones) - it is not listed at all in the "all apps" tab. Analytics is switched on (I checked the tiapp.xml file) and the app was...

Hello, Can someone please outline for me what App celorator defines as "A new device" and a "total session" & an "average daily session" please etc.. So simple yet no information to be found on the site would really...

When I set the analytics to false in tiapp.xml my application freezes at the splash screen. This is using SDK 1.8.0.1 on an iPhone. Happens both in the simulator and on a device. Has anyone experienced this before? I'm trying to disable the analytics...

If I release an app for iOS/Android the titanium analytics module knows the differents versions?

I have implemented Google Analytics(trackPageview and trackEvent) in my iPhone Application. It is working fine and I can able to see the pageviews in Google Analytics Dashboard. But I don't know where(how) to check track event in Google Analytics...

I've being using Appcelerator for a little over a year now. At the beginning I thought that Analytics was free for the first 3 months and then I had to pay a monthly fee. But now I can't find any information about the pricing fee. Is it FREE now? Or I...

without adding modules i can stop analytics with this code in the TiApp.xml: ~~~ <analytics>false</analytics> ~~~ however when i add modules and create clean build even with value false for analytics i still have connection to analytics...

Hi!, somebody has used this Flurry module? [http://www.softgravity.com/articles/blog/7-appcelerator-flurry-module-for-iphone-ipad-and-android](http://www.softgravity.com/articles/blog/7-appcelerator-flurry-module-for-iphone-ipad-and-android) Is...

I have implemented Google Analytics(trackPageview and trackEvent) in my iPhone Application. It is working fine and I can able to see the pageviews in Google Analytics Dashboard. But I don't know where(how) to check track event in Google Analytics...

To integrate Google Analytics for iOS 1.3, I've searched and found Roger Chapman's solution. But I failed. Followings are what I did to integrate GA into my titanium project. 1. I'd created home site (http://sites.goole.com/site/testsite) 2. activated...

Hi, Since upgrading to Titanium 1.5x SDK, I'm seeing this a lot: ~~~ [ERROR] Analytics error sending request: The request timed out [ERROR] Will re-queue analytics ~~~ Can anyone tell me what this is about and if there's any reason to be concerned? Mark

Hey friends, I have a quick question regarding enabling and disabling the analytics code within my app. I presently am using the Google Analytics module for tracking analytics. I would like to give the user an option to disable the sending of analytics...

Apple rejected my app: ------------------------------------ Dec 21, 2011 07:24 PM. From Apple. We found that your app uses analytics software to collect and send device data to a third party, which is not in compliance with the iOS Developer Program...

Hi. Appcelerator Analytics was working fine until I published an update of my app on Android Market. Now it says "Couldn’t get data. An unknown error occurred while trying to look up data for the app." Is there something wrong with my code or...

I want to transfer my application from my personal account to my company account. here is my guid `2042f246-504c-4435-8088-41f999519fe9`

Is there a way I can change the GUID in my tiapp file to track the progress here on the website? I copied one app to a new one so make a Lite version instead of creating the app and then doing it, so my anayltics isnt working right. Thanks

I'm having trouble tracking down the exact definitions of the analytics terms. Is there any documentation that defines "New User," "Active User," etc? For example, I'm currently seeing my active users measure lower than my new user...

I have released a new app for the iPhone and 3 days ago it was accepted into the app store. For some reason I am not able to see it in the analytics page of my.appcelerator.com. I can see my other app but not the latest one. Has anyone else seen this? if...

Apps that I´ve created recently are not showing up in analytics. I really can't see a pattern. One app created nov 4th is there. That app have only been run in simulator. One app created a week before that is now being downloaded in app store is not...

Hi, I've activated analytics for an app that I've just submitted to the queue of the apple app store. I've also built an ad-hoc build that I use to send to a couple of users. Currently, I'm not seeing any analytics data, not even the name of the app in...

Hi, Being interested in the Analytics part of Titanium, I wonder whether you also provide a kind of API on the server part of analytics. What I have seen yet is the possibility to login as a developer on the Analytics pages, but how about providing our...

can someone explain the use of Titanium.Analytics?

Hi, would like to know if its possible to get automatic reports from Titanium analytics sent to my email?

Is there a way to turn on and test analytics prior to packaging for production, i.e. get them to show up at analytics.appcelerator.net?

My analytics are coming through fine for iPhone but the platform pie chart is not showing anything for Android. I know I have several hundred downloads and active installs for Android. It could be that the platform pie chart is just not working, and that...

I released an app two weeks ago, and it's not showing up under the "Apps" tab. ~~~ <analytics>true</analytics> ~~~ I don't know what could be the problem. Help is appreciated.