App Rejected by AppStore due to Random Crash!

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One of our clients updated version of ipad app got rejected by Apple Resolution Center stating the following:

Binary Rejected Aug 14, 2012 08:52 AM
Reasons for Rejection:
2.1: Apps that crash will be rejected
Aug 14, 2012 08:52 AM. From Apple.
2.1
 
We found that your app crashed on an iPad running iOS 5.1.1, which is not in compliance with the App Store Review Guidelines.
 
Your app crashes randomly.
 
We have attached detailed crash logs to help troubleshoot this issue. For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.
 
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to include any symbolicated crash logs, screenshots, or steps to reproduce the issues when you submit your request.
I tried to find the problem in the symbolicated crash logs (Provided by resolution center) with no success. Can someone help me out to fix this?

Here is the symbolicated crash log : http://pastie.org/4520935

Thanks in advance.

— asked 10 months ago by Manaday Mavani
4 Comments
  • Missing from your question are a number of important pieces of information. I suggest you take a look at the Using Questions and Answers article, specifically the Q&A Question Checklist. The missing information is critical to reproducing problems in a test environment and often indicates other factors that cause the undesirable outcome you are experiencing.

    — commented 10 months ago by Stephen Feather

  • Opps! I missed to provide some info. Thanks @Stephen for pointing out. - Titanium SDK : 1.8.2 - OS : iOS 5.1 - Symbolicated crash log (provided by Resolution Center) : http://pastie.org/4520935

    — commented 10 months ago by Manaday Mavani

  • hi Manaday,

    i think your app is compiled with old sdk version of titanium so it crashes in latest ios version.

    for more just see this Titanium Compatibility Matrix Table

    hope this will help you.

    good luck

    — commented 10 months ago by Mitul Bhalia

  • Show 1 more comment

1 Answer

please recompile using sdk 2.1.1 and try again

— answered 10 months ago by Jin An
answer permalink
2 Comments
  • also check for memory leaks using instrument

    — commented 10 months ago by Jin An

  • Thanks Jin,

    I can't do that as it will require tons of layout changes (introduced in Titanium SDK 2.0) in whole app. We've resubmitted the app to review again. Hoping for the best. :)

    — commented 9 months ago by Manaday Mavani

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