createWindow url file code not being run

So I'm trying to create a new window for a new support view within mobile app. from app.js I createWindow then after that opened it. With that process in mind I created the support.js and added all my form items thinking I would then add them back to the view, however its just not connecting up. It's Friday, what I am not getting here? Am I just not getting the entire concept of moving a view's code under its own file completely wrong, or what? How am a suposta build this out?

app.js

/*
             * Launch feedback process
             */
                var supportWindow   =   Ti.UI.createWindow({
                    backgroundColor:    '#fff',
                    url:                            'support.js',
                    title:                      'Support',
                    backgroundImage:    './images/ltBG.png',
                });
 
                supportWindow.open();

var emailField = Titanium.UI.createTextField({
                    hintText:' email address',
                    height:35,
                    top:5,
                    left:5,
                    right:5,
                    borderRadius:           5,
                    backgroundColor:    '#fff',
                    borderColor:            '#8c8c8c',
                    borderWidth:            1,
 
                    paddingLeft:            2,
                    paddingRigh:            2,
                    paddingBottom:      2,
                    paddingTop:             2,
 
                });
 
                var commentLabel = Titanium.UI.createLabel({
                    text:'Comments:',
                    height: 'auto',
                    width:  'auto',
                    color:'#9c9c9c',
                    top:        emailField.getTop()+emailField.getHeight()+5,
                    left: 5,
                    font:{fontSize:16},
                    textAlign:'left',
                });
 
                var commentField = Titanium.UI.createTextArea({
                    hintText:'Your Feedback...',
                    height:                     330,
                    top:                            commentLabel.getTop()+commentLabel.getHeight()+5,
                    left:                           5,
                    right:                      5,
                    borderRadius:           5,
                    backgroundColor:    '#fff',
                    borderColor:            '#8c8c8c',
                    borderWidth:            1,
 
                });             
                var feedbackButton = Titanium.UI.createButton({
                    title:                      'Submit Feedback',
                    height:                     40,
                    color:                      '#000',
                    top:                            commentField.getTop()+commentField.getHeight()+5,
                    left:                           0,
                    right:                      0,
 
                    backgroundImage:'./images/BUTT_gry_off.png',
                    backgroundSelectedImage:'./images/BUTT_gry_on.png',
                })
 
 
                // ADD event listener for the submit feedback button
 
                feedbackButton.addEventListener('click', function(e)
                {
 
 
                    // Lets create a style of pop-up that will give them a couple options.
                    var alertNotice = Ti.UI.createAlertDialog({
                        buttonNames: ['Bug', 'Feature','Other','Cancel'],
                        title: 'Support',
                        message: 'What type of support issue is this?',
                    });
                    alertNotice.show();
                    alertNotice.addEventListener('click', function(e){
                        if(e.index === 0){
                            //  
                            supportWindow.close();
                            //win.open();
                        }
                        if(e.index === 1){
                            //
                            supportWindow.close();
                            //win.open();
                        }
                        if(e.index === 2){
                            //
                            supportWindow.close();
                            //win.open();
                        }
                        if(e.index === 3){
                            //
                            //supportWindow.close();
                            //win.open();
                        }                                               
                    });
                });     
 
                supportWindow.add(emailField,commentLabel,commentField,feedbackButton);